Keller Williams Unlimited - Serving the Greater Charlotte Area

Welcome to the Charlotte Area: Getting Started

If you’re moving to the Charlotte, NC area, setting up your utilities and services is one of the first things you’ll need to tackle. Here’s a county-by-county guide to get you connected with water, electricity, internet, trash services, and more. This guide covers Mecklenburg, Cabarrus, Union, Rowan, and Stanly counties, with details specific to each city and town within those areas.

Mecklenburg County

Charlotte

  • Water: Managed by Charlotte Water. Start or transfer service by calling 311 or (704) 336-7600, or visit the Charlotte Water website.
  • Electricity: Duke Energy provides electricity services. Set up service via their website or by calling 1-800-777-9898.
  • Natural Gas: Provided by Piedmont Natural Gas. Set up service at PiedmontNG.com or call 1-800-752-7504.
  • Trash & Recycling: Managed by the City of Charlotte. Visit Solid Waste Services or call 311.
  • Internet: Major providers include Spectrum and AT&T. Visit their websites to explore plans.

Matthews

  • Water & Sewer: Services provided by Charlotte Water, covering Matthews as well. Start or transfer service by visiting the Charlotte Water website or calling 311.
  • Electricity: Duke Energy is the main provider. Visit Duke Energy to set up service.
  • Trash & Recycling: Managed by the Town of Matthews. For service details, visit the Matthews website or call (704) 847-4411.
  • Internet: Spectrum and Kinetic by Windstream are the primary internet providers.

Huntersville

  • Water & Sewer: Managed by Charlotte Water, covering Huntersville. Set up service via Charlotte Water or call 311.
  • Electricity: Provided by Duke Energy. Start service at Duke Energy’s website.
  • Trash & Recycling: Handled by Waste Connections. For more information, visit the Huntersville website or call (704) 948-6895.
  • Internet: Spectrum and AT&T are available providers.

Cornelius

  • Water & Sewer: Managed by Charlotte Water, covering Cornelius. Service setup is available via Charlotte Water or by calling 311.
  • Electricity: Provided by Duke Energy. Visit Duke Energy to start service.
  • Trash & Recycling: Managed by the Town of Cornelius. For service information, visit the Cornelius website or call (704) 896-2461.
  • Internet: Spectrum and AT&T are the main providers.

Davidson

  • Water & Sewer: Managed by Charlotte Water. Start or transfer service via Charlotte Water or call 311.
  • Electricity: Provided by Duke Energy. Visit Duke Energy to set up service.
  • Trash & Recycling: Managed by the Town of Davidson. Visit the Davidson website or call (704) 892-7591 for details.
  • Internet: Spectrum and AT&T are available providers.

Cabarrus County

Concord

  • Water & Sewer: Managed by the City of Concord. Start service via the Utility Account Application or call (704) 920-5555.
  • Electricity: Provided by the City of Concord. Service setup information is part of the same utility application process.
  • Trash & Recycling: Managed by the City of Concord. Contact Customer Care at (704) 920-5555 or visit the Concord website.
  • Internet: Spectrum and Kinetic by Windstream are the main providers.

Union County

Monroe

  • Water & Sewer: Provided by Union County Public Works. Start or transfer service by visiting Union County Public Works or calling (704) 296-4210.
  • Electricity: Duke Energy provides electricity. Set up service at Duke Energy or call 1-800-777-9898.
  • Trash & Recycling: Managed by Union County Public Works. Contact (704) 296-4210 for service setup.
  • Internet: Spectrum and AT&T are the main providers.

Rowan County

Salisbury

  • Water & Sewer: Managed by Salisbury-Rowan Utilities. Start service at Salisbury City or call (704) 638-5300.
  • Electricity: Provided by Duke Energy. Set up service via Duke Energy.
  • Trash & Recycling: Managed by the City of Salisbury. Visit Salisbury City or call (704) 638-5300.
  • Internet: Spectrum, AT&T, and local providers like Fibrant are available.

Stanly County

Albemarle

  • Water & Sewer: Managed by the City of Albemarle. Start service by visiting Albemarle City or calling (704) 984-9615.
  • Electricity: Provided by Albemarle Electric Utilities. Contact them via the Albemarle City website or call (704) 984-9615.
  • Trash & Recycling: Managed by the City of Albemarle. Visit Albemarle City or call (704) 984-9605 for more information.
  • Internet: Spectrum and Kinetic by Windstream are available providers.

Helpful Government Offices

This guide should set you up for a smooth transition into your new home. Welcome to the area!

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